"You received a complaint and handled it poorly..."
You received a complaint and your response was totally unacceptable. Honestly, it feels like your approach is more about shaming customers, which is a real shame. Now, let’s talk about my most recent order. It’s the last one, too—after spending over 10,000 EUR with you, I’m done. This last order was for 1,000 EUR worth of stamps, and I had to throw away 500 EUR worth. Here’s why:
- incomplete sets
- damaged items
- missing perforations
- dirty, greasy fingerprints
- a DEAD MOTH that ruined a textile stamp
I reported all this to you, but it seemed like you didn’t care at all. I even sent a folder with close-up photos of the damaged goods, and it looks like nobody bothered to check it out. The person who responded had the empathy of a rock and zero customer service skills.
Seriously, get it together. I gave you all the hints on how to fix this, but you did nothing. You call it human error; I’d say even animals would’ve done a better job.
You’ve really lost a paying customer here, folks. Just admit it.
"Fantastic!"
Great products at a fair price. Fast shipping. Really pleased with my purchase.
purplegorilla528
May 01, 2020
"What's up with this website?"
What is going on with this site? I never received my order, so I shot them an email. They replied, claiming it was delivered with confirmation, but the confirmation was for a totally incorrect address and name. I informed them about this, and instead of fixing the issue, they told me I had to reach out to this person myself to get my stuff back. But wait, it gets even crazier. After that, they sent me another email saying it might have been a mistake and asked for my order number AGAIN. Seriously, what is happening with this service? You have records of my order, USE THEM! You ought to have systems in place that show exactly where an item ended up, ESPECIALLY IF IT'S TRACKED. Why do I have to remind you of this? Maybe this site works fine sometimes, but honestly, it ain't worth the hassle of dealing with such utter incompetence if you decide to use it.
blueswan581
February 21, 2019
"All my purchases arrived in great shape..."
All my purchases arrived in great shape. The delivery took a bit longer, but that's likely on Canada Post, not Postbeeld. I definitely suggest them for their selection and solid service.
bigswan697
February 15, 2019
"The stamp display is really nice..."
I really dig how the stamps are shown; everything's laid out clearly and explained well. The packing was done with great care, and the shipping was super quick. I'd definitely suggest sending out a note about adding to your stamp collection, whether it's fresh releases or vintage ones. What about FDCs and errors, huh? Overall, it was a fantastic experience and a fun time shopping. Thanks a bunch!
EdwinTaylor
February 15, 2019
"Biking and PostBleed Stamps"
I’m into collecting bicycle stamps, and thanks to PostBleed, I’ve scored stamps from all corners of the globe. My orders have been processed fast and smoothly. I definitely suggest checking out PostBleed for all your stamp requirements.
crazylion632
February 14, 2019
"A site you can count on"
A site you can count on. I will keep exploring and making purchases at Postbeeld.
lazyfrog756
February 13, 2019
"Thrilled with the variety offered..."
I’m really pleased with the selection of items on your site. Keep it up, folks!
redmeercat931
February 08, 2019
"Unique Police Topicals at Great Prices!"
I’m into collecting police-themed items, and you’ve got some that I just can’t find anywhere else, plus the prices are pretty fair.
"Awesome Customer Support"
Fantastic communication and really solid customer service. I'd suggest it to anyone who’s into stamps.
ClaireEvans
December 18, 2018
"Great and speedy service"
Great and speedy service. I've placed orders multiple times without any problems.
orangegoose990
December 15, 2018
"Products matched the description perfectly"
Products matched the description perfectly; great communication and super quick shipping. Thanks a bunch!
TerryGonzalez
December 14, 2018
"Happy with my stamp catalog buy"
I was really happy with how simple it was to navigate the website and finalize my order.
purplemouse374
December 10, 2018
"Awesome Company! Totally Recommend!"
The site is super user-friendly, the range and depth of products are amazing, and the support team is excellent!
DonaldMay
December 08, 2018
"Everything I Needed for My Collection!"
I found everything I was looking for on this site. The time it takes to fulfill orders is super quick, and the shipping is speedy! The products are top-notch and brand new; definitely something anyone would want. Truly a fantastic site!